Call-Center Excellence

CAll CENTRE OPERATIONS and TELESALES OPERATIONS – Call centre and telesales operations are the norm of the day and are becoming lay increasingly important sales channels, both “inbound” and “outbound”. These call centre and telesales operations are an intrinsic part of internal sales departments and have become inseparable to redirect and strengthen company sales.

Creating Call Center Excellence

“The best job goes to the person who can get it done!” -Napoleons Hill The measure of any company’s success is its customer satisfaction graph that can surge upwards if your customer service exceeds clients expectations. There is not just a social responsibility attached to customer care, it’s the need of the hour to extend care and [...]