How to Build Competent and Motivated Front Line ?

Business Issue:

It is a great sense of satisfaction to write this note of appreciation for the great work that you have done for us, which is building a robust and validated Sales Competency Assessment Tools.

Our journey in the last 4 years have been very srewarding in terms of building a solid system for assessing our front-line personnel and also in evaluating the competency gaps thereby enabling us to plan specific interventions to meet the needs.

Thanks for being part of our endeavor to build a competent and motivated front-line.

Pavan Bhatia (VP—Region CPO)