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Company Recognition

Workshop Description

Video Overview


Marcus Nicolls, Senior Vice President, Business Unit President, introduces the Others TrackTM Training Workshop (view Marcus' bio). The training workshop presents the principles and best practices that are essential to effectively holding others accountable.





PURPOSE OF THE TRAINING
To help workshop participants learn how to better fulfill the Key Expectations they need to achieve by holding others accountable for results the positive, principled way.

OBJECTIVES OF THE TRAINING
  • Successfully achieve individual and organizational Key Expectations by applying the Accountability Sequence model.
  • Improve positive Accountability Connection throughout the Expectations Chain.
  • Learn how to maximize the advantages and avoid the disadvantages of the common Accountability Styles.®
  • Master the sequence in the Outer Ring® for forming Key Expectations.
  • Learn to navigate the Inner Ring® and manage unmet expectations.
  • Practice the steps of the Accountability Conversation® to quickly identify the reasons for missed performance and the solutions for improved results.
  • Develop the ability to hold others accountable in a way that motivates and produces results.

WORKSHOP DESCRIPTION
The Others Track Training Workshop consists of five training modules typically delivered in a one-day format. This content is delivered using a proven approach that accelerates implementation and sustained application by using several learning methodologies, including: interactive exercises, team application sessions, small and large group debriefs.


THE ACCOUNTABILITY SEQUENCE®
Based on their bestselling book, How Did That Happen?, Partners In Leadership begins this workshop by introducing the Accountability Sequence Model and the Outer and Inner Ring. They introduce the pivotal concept of Key Expectations, which guides the groups work throughout the day. Participants take the Outer Ring Organizational Assessment and discuss the implications of their rankings.

THE OUTER RING:® FORM EXPECTATIONS
The group works with the concept of Accountability Styles® and learns how to maximize the advantages and avoid the disadvantages of each of the common styles. Applying the concept of the Expectations Chain, participants work on applying FORM checklist (the first step in the Outer Ring for establishing Key Expectations) to their list of the Top Five people they depend on for results. The organizational leader presents the Key Expectations the team will be working to achieve.

THE OUTER RING:® COMMUNICATE EXPECTATIONS
Participants learn about two types of alignment: Complyment and Complete Alignment. They apply the Alignment Dialogue to Key Expectations they are working to achieve. Participants also learn how they can more effectively inspect what they expect and "objectify" the inspection process in a way that builds trust and morale.

THE OUTER RING:® ALIGN AND INSPECT EXPECTATIONS
Participants learn about two types of alignment: Complyment and Complete Alignment. They apply the Alignment Dialogue to Key Expectations they are working to achieve. Participants also learn how they can more effectively inspect what they expect and "objectify" the inspection process in a way that builds trust and morale.

THE INNER RING:® MANAGING UNMET EXPECTATIONS
Here, the group participates in an individual feedback exercise to discuss their Accountability Connections. They learn about and practice the Accountability Conversation (the key tool for working with the Inner Ring), which they practice in an interactive exercise that includes the application of the four solutions of the Inner Ring. Participants complete their plan for applying The Accountability Sequence to their Top Five List.


Partners In Leadership, Consultants and Executive Facilitators conduct the high-impact training using an interactive and engaging methodology that helps participants experience the results-producing power of The Accountability Sequence Training Workshop participants will receive:
  • A copy of The New York Times Bestselling book, How Did That Happen?
  • The Accountability Training Participant Workbook
  • Top Five List Card
  • Accountability Sequence 8.5x11 Wall Chart

ENDORSEMENTS
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"Outcomes from our training have had a positive impact not only on the management team but on the entire organization. An example would be the posting our monthly "Key Results" in our branches and on our intranet site accessible to all our employees. I would be happy to talk with any perspective client to tell them what a great job Partners In Leadership has done for Marquette Bank."
George S. Moncada, President & CEO, Marquette Bank


"Our experience in working with Partners In Leadership has been tremendous. They truly practice what they preach. The facilitators took the time to learn about us and the unique challenges that we faced as an organization and prepared the training accordingly."
Mike Brogan, Manager, Metropolitan Washington Airports Authority

"Let me recommend the services of Partners In Leadership to you. Why? Because, if you are like me, building a team environment is hard, and with the pace of today's need to build a business as fast as possible, it's getting harder. If you are considering working with those who can help you improve your team dynamic, these guys are winners."
Peter Rule, Percu Surge, Inc.

"In addition to providing a rich, applicable and pleasurable learning experience, Partners In Leadership was flexible, tenacious in keeping touch, and readily available. They were a pleasure to work with and seemed to truly value the client relationship. Working with Partners In Leadership was a very positive experience."
Terri M. Dorsey, Director, Education Resources, Piedmont Hospital

"We are building an organization that is accountable to a promise of providing world class service for Texans with disabilities. The principles we are learning to apply are helping us move in that direction."
Terry W. Smith, Assistant Commissioner, Texas Department of Assistive and Rehabilitative Services

"Partners In Leadership provided training to several State of Delaware programs in Accountability Training. This training provided tools that are being used in the programs as well as a mechanism to developing relationships and teamwork."
Kathleen Stiller, Program Manager, State of Delaware- Department of Natural Resources and Environmental Control

"As one of our executive said recently, 'this is one of the best investments we've made in training for our managers."
Anthony J. Cimino, President & CFO, CMX

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