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Call Center Telesales Training

The telephone can act as a sales tool for increasing sales among existing customers and for effectively selling to prospects. It serves as a solution for your tight schedule. Good selling is also the painstaking adaptation of the cost/benefit analysis to every medium. Ensure that you are well prepared.

Selling over the phone is more than just making a quick call. It is also different from other telemarketing activities. During this training course you will discover how to convince the other party to make an appointment or place an (additional) order without the added benefit of nonverbal communication. You will also learn to use the TEN CALL CENTER principles to expand your customer base in a systematic manner.

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