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Negotiation Skills Training

Negotiation means striving for a win win situation, aiming for satisfied customers, a healthy organisation and personal success.It also means striving for maximum results without adversely affecting your relationship with the buyer. However, this road is full of pitfalls. You will have to deal with emotions and non-rational arguments.

The important thing is to stick to the agreements your company has made. During this course, you learn to deal with these barriers, allowing you to achieve win-win solutions in many different situations. Step by step, you will learn to confidently follow a balanced training. Its a must attend program for account managers, sales reps, sales consultants, and sales managers who regularly negotiate contracts, projects, and capital equipment.

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Sales Management Training

The first decennium of the 21st Century will see a decrease in the number of sales representatives. That is why internal sales and aftersales employees need to adopt a more active teamwork approach towards the customer.

One team member visits the customer; another one makes the calls, maintains contact, writes letters or prepares proposals. A team with different roles and responsibilities. Internal sales no longer waits for the customer to call, but adopts a more pro-active approach and takes the initiative when called. They ask for extra orders, make appointments for the external sales force and coordinate the contacts with customers. The after-sales employee gives sales support, provides information and stimulates customers and users. They are part of one team.

The sales reps act as a sounding board for the customer. They build networks and determine the sales strategy. They are professionals that can sell at management level. Tomorrows sales managers think and act differently. They are more pro-active, careful and successful. They are the Sales Managers of the Year to be. They will (still) be at the top by the year 2010.

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Selling at Exhibitions and Shows

What is the ultimate high in selling? That is selling at times when the market manifests itself in its purest form: the exhibition. The supply demands attention and the demand presents itself. In this game of supply and demand very special sales techniques are essential. If not, there is the chance that the objective is not achieved.

Visitors expect that the exhibitor presents him/herself in a professional and distinctive manner. But how far may he/she go, or must he/she go? During this training 'Selling at Exhibitions and Shows', the stand personnel learn the professional way to successful selling at an exhibition.

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